Shipping Policy
Shipping Policy
Updated September 1st, 2026
At Adeirlina, every order is carefully prepared and shipped from our Boston, Massachusetts location. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Please review the shipping information below before placing your order.
U.S. SHIPPING
We offer free standard shipping on all U.S. orders.
Shipping Options
Standard Shipping — FREE
Estimated transit time: 5–7 business days
Expedited Shipping — $20
Estimated transit time: 2–3 business days
Overnight Shipping — $45
Estimated transit time: 1 business day
Shipping estimates refer to transit time after your order has been processed and dispatched.
Order Processing
Most orders are processed and shipped within 1–3 business days.
Orders are not processed or shipped on Saturdays, Sundays, or U.S. holidays.
Once your package has shipped, you will receive an email containing your tracking information.
Please note that shipping and delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, or other circumstances outside of our control may affect delivery times.
Sale & High-Volume Periods
During major sales, promotions, new collection launches, and other high-volume periods, order processing may take approximately 10–15 business days due to increased order volume.
Once your order has shipped, normal carrier transit times will apply.
We appreciate your patience while our team carefully prepares each order.
Pre-Order Items
Pre-order items will ship according to the estimated shipping date stated on the applicable product page.
If your order contains both in-stock and pre-order merchandise, available items may ship separately so that the pre-order item does not unnecessarily delay the remainder of your order.
You will not be charged additional standard shipping solely because your order is shipped separately due to a pre-order item.
INTERNATIONAL SHIPPING
Adeirlina ships internationally from Boston, Massachusetts.
International shipping rates vary depending on the destination country, selected shipping method, and package details. The available shipping options and applicable shipping cost will be calculated and displayed at checkout before you complete your purchase.
Estimated delivery times vary by destination and carrier service. Any estimated delivery timeframe shown at checkout begins after your order has been processed and dispatched.
Most international orders are processed within 1–3 business days during normal periods.
During sales, major promotions, new launches, and other high-volume periods, processing may take approximately 10–15 business days.
Duties, Taxes & Customs — DDU
At this time, international orders are shipped on a Delivered Duty Unpaid (DDU) basis.
This means that the price paid to Adeirlina at checkout does not include any customs duties, import taxes, VAT, brokerage fees, or other import-related charges that may be assessed by your destination country.
If any such charges apply, they are the responsibility of the customer and may need to be paid directly to the local customs authority, government agency, or shipping carrier before the package can be delivered.
Customs regulations and charges vary by country. Adeirlina does not determine, collect, or control these charges and cannot guarantee or estimate the amount that may be assessed.
We recommend checking with your local customs authority before placing an international order if you would like additional information regarding potential import charges.
DDP Shipping
We understand that Delivered Duty Paid (DDP) shipping, where applicable duties and taxes can be collected at checkout, provides a more seamless international shopping experience.
Adeirlina is actively working toward offering DDP shipping in the future. Until DDP is specifically displayed as an available option at checkout, international orders should be considered DDU, and any applicable duties, taxes, or import fees remain the responsibility of the customer.
Customs Delays
International packages may occasionally experience delays while undergoing customs clearance.
Adeirlina is not responsible for delays caused by customs authorities, customs inspections, carrier processing, or other circumstances outside of our control.
PRE-ORDER ITEMS
Pre-order items will ship according to the estimated shipping date stated on the applicable product page.
If your order contains both in-stock and pre-order merchandise, available items may ship separately so that the pre-order item does not unnecessarily delay the remainder of your order.
You will not be charged additional standard shipping solely because your order is shipped separately due to a pre-order item.
SHIPPING ADDRESS
Please carefully review your shipping address before submitting your order.
Customers are responsible for providing a complete and accurate delivery address at checkout.
If you notice an error after placing your order, please contact us as soon as possible at customerservice@adeirlina.com. While we will make every reasonable effort to assist before shipment, we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
Adeirlina is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.
Carrier tracking information and estimated delivery dates are provided by the applicable shipping carrier and may change during transit.
LOST OR MISSING PACKAGES
If your tracking information shows that your package has been delivered but you cannot locate it, please first check:
- Around your property or designated delivery area
- With household members
- With neighbors or building management
- With your local shipping carrier
If the package still cannot be located, please contact us at customerservice@adeirlina.com within 48 hours of the carrier's recorded delivery date.
When contacted within this timeframe, our team can review the tracking and delivery information and assist with initiating an investigation with the shipping carrier when appropriate.
Please report delivery concerns as quickly as possible, as carrier investigation options may become limited after delivery has been recorded.
DELIVERY ESTIMATES
All processing and shipping timeframes provided by Adeirlina are estimates rather than guaranteed delivery dates.
Adeirlina is not responsible for shipping delays caused by circumstances outside of our reasonable control, including carrier delays, customs processing, severe weather, transportation disruptions, holidays, or other unforeseen events.
QUESTIONS
For questions regarding shipping or an existing order, please contact:
Our customer service team will be happy to assist you.
